Summary

Secure Digital Solutions, Inc. (SDS), creator of the TrustMAPP® Security Performance Management (SPM) platform, is looking for an enthusiastic data protection professional interested in joining our Solutions Delivery team. Our principal offices are in Minneapolis, Minnesota, though this role is virtual.

We are looking for a competent, highly-motivated individual who craves the satisfaction of success and demonstrably commits to our long-term growth. As a TrustMAPP Senior Solutions Analyst, you will contribute to our rapid growth by continuously improving the TrustMAPP experience and guiding our clients and partners towards maximizing the business value of the platform. You will seek opportunities to support and educate TrustMAPP users and help fulfill specific requests and business requirements.

In short, you will combine your 5-7 years of information security experience with your attention to detail, entrepreneurial spirit, unquestionable integrity, and laser-focus on outstanding customer service!

You will find an environment where experienced, accomplished professionals collaborate to resolve our clients’ most pressing information security challenges. We are a growing firm – that means you can develop and grow as an individual and professional by addressing the everyday challenges of navigating change in a fast-moving industry.

Responsibilities

Primary responsibilities for the TrustMAPP Senior Solutions Analyst are wide-ranging, including the following:

  • Develop and maintain information security- and privacy-focused content integrated into the TrustMAPP platform.
  • Address the needs of TrustMAPP clients via active support, training, and guidance for maximizing the value of the platform.
  • Use the latest tools to develop and maintain custom reports and related value-added services for TrustMAPP clients. Ensure the clarity and accuracy of data presented in custom reports.
  • Act as a poised and competent subject-matter expert (SME) across a wide variety of information security topics, including prevailing laws, regulations, industry-accepted frameworks, standards, and guidelines.
  • Leverage your 5-7 years’ experience as an information security professional to inform the advice and guidance you provide to clients, partners, and internal stakeholders, such as our Sales and Marketing teams. Using TrustMAPP as a foundation, draw on your career successes (and failures) to provide balanced, common-sense suggestions for the management of information security for organizations large and small.
  • Advocate the benefits of the TrustMAPP platform to prospective clients by participating in pre-sales presentations and related, as directed by the Sales and Marketing teams.
  • Translate stakeholder feedback about TrustMAPP by documenting and escalating product enhancement suggestions to our Product Development team.
  • Consult with clients as necessary to operationalize TrustMAPP in a wide-range of business environments.
  • Seek opportunities to continuously improve our internal processes and practices by offering and implementing elegant and practical solutions to complex business challenges.
  • Act with the urgency and spirit of an entrepreneur while embracing the breakneck pace of change and uncertainty in an emerging market.

Position Qualifications

  • Bachelor’s degree or equivalent work experience in related field.
  • Minimum 5-7 years’ experience in information security and/or data protection generally; business-focus preferred over technical expertise.
  • Minimum 2 years’ experience in management consulting and/or client-facing software support preferred.
  • Proven successes in client service, support, and training.
  • Significant knowledge of prevailing data protection laws, regulations, industry-accepted frameworks, standards, and guidelines (such as HIPAA/HITECH, GLBA, FISMA, GDPR, CCPA, NIST CSF, CMMC, NIST SP 800-53, ISO 27001/2, NIST Privacy Framework).
  • Exceptional communication skills; knowledge of multiple languages a plus; demonstrable expertise in business writing and speaking.
  • Ability to translate technical, complex security subjects into language that resonates across a wide array of stakeholders, including senior executives.
  • Clear ability to resolve problems thoughtfully and in a timely manner.
  • Expert knowledge of the Microsoft Office Suite of tools (i.e., Outlook, PowerPoint, Excel, Word, Visio, etc.).
  • Ability to understand and apply business concepts as they relate to the management of information security.
  • Eagerness to represent TrustMAPP in business development activities, as requested by the Sales and Marketing teams.
  • Willingness to travel (expected 5-10% percent) to client facilities to assist them, as required.
  • Ability and willingness to periodically respond – outside of normal business hours – to client calls or to provide support as needed.
  • Ability and willingness to work overtime and a adapt to a flexible work schedule.

Contact

Please forward cover letter and résumé to careers@trustsds.com.

Basics

  • Job Title: TrustMAPP Senior Solutions Analyst
  • Experience: 5-7 years
  • Degree Required: Yes
  • Department: Solutions Delivery
  • Reports to: Vice President, Solutions Delivery
  • Status: Full-time, salaried
  • Location: Remote
  • Compensation: Commensurate with experience, with full benefits package available
  • Travel: 5-10%